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Latin America Operations Manager

SUMMARY 
Seeking outgoing, motivated Operations Manager for Latin America Sales Department.  Must be willing to work in a fast-paced, multitasking environment. High Spanish proficiency (written and verbal) is required.  Need current experience in Excel and other Microsoft Office programs.  Full time plus benefits.


ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. 

  • Work with customers’ shipping teams and freight forwarders to arrange shipping containers for all of Latin America
  • Work with import departments of customers to coordinate shipping, documents, invoicing
  • Coordinate with warehouses to provide Spanish compliant materials and assure product is prepared and labeled per customs requirements before shipping
  • Manage inventory levels in third party warehouse to assure customers have sufficient items to meet sales demand
  • Ship samples for government testing in Mexico
  • Provide packaging info for products; configure loading manifests for mixed product containers
  • Spare parts coordinator for Mexico Service center and Latin America distributors
  • Approve, release, and coordinate shipping of orders
  • Provide documents and info necessary to troubleshoot and determine which spare parts are needed
  • Liaison between customers and quality department concerning part issues
  • Coordinate between translators and customers on manuals, packaging, and labeling projects
  • Provide internal support to Latin America team to facilitate sales process for each manager
  • Help with tracking daily/weekly sales of customers
  • Contribute to meeting deadlines for sales goals
  • Generate reports of sales to use to track trends, manage orders, and assure orders ship on time
  • Provide sales and marketing support and materials to customers and distributors
  • Provide sales analysis of current customer sales to adjust forecasts, increase efficiencies, and assure product is in stock on time for customers’ needs  
  • Other duties may be assigned.


EDUCATION and/or EXPERIENCE 
Bachelor Degree

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