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Dispute Resolution Clerk

At Icon Health and Fitness, we are proud to offer competitive compensation as well as the following benefits:

  • Paid Training
  • Competitive compensation package with growth based on performance
  • Full benefits package (Medical, Dental, Vision and Life insurance)
  • 401(k) with company match
  • Paid time off
  • Discounts on Icon products
  • Free Onsite Fitness Center
  • Onsite massage therapist
  • Take advantage of discounts at local retail stores

SUMMARY 
Corresponding with finance companies & credit card companies in response to disputes. 
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following: 

  • Working with delivery companies to gather proof of deliver
  • Working within SalesForce to provide proof of parts and service provided
  • Providing necessary documentation to the finance companies & credit card companies to assist with the dispute investigation.
  • Record keeping of documentation of disputes including spreadsheets, emails, proof of delivery, etc. As well as  entering no
  • Ability to meet physical demands of the job
  • Other duties may be assigned.


EDUCATION and/or EXPERIENCE

  • High School Graduate or GED
  • Exceptional written and oral communications skills, creativity, and attention to detail are a must
  • Ability to read, analyze and interpret proof of delivery receipts, websites
  • Ability to create spreadsheets using Google docs.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
  • English is required primary language, but second language may be useful.

The starting pay for this job is $10.95 per hour.

"We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, Veteran status or any other characteristic protected by law.

 

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