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Quality Assurance Regional Manager

 

SUMMARY

This role is within the Quality Assurance organization. The main aspect of the role includes, but is not limited to: Working within the Quality Assurance organization to improve quality of Icon Health & Fitness products built by foreign vendors.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.

  • Analyze data to determine the cost drivers for quality defects for different products Icon Health & Fitness design and sell.
  • Generating quality reports on a weekly basis to inform / educate and develop product improvements.
  • Analyzing online reviews to understand the customer’s perspective of our products.
  • Provide data/information to assist the design team in understanding clearly the key issues for the development of new product designs.
  • Must show good judgment and problem solving skills, with the ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of information, summarize, and present in a clear format, even when dealing with several abstract and concrete variables.
  • Requires periodic travel to factories in Asia (mostly China or Taiwan)
  • The individual must be self-motivated.
  • Other duties may be assigned.

QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • One year certificate from college or technical school, or three to six months related experience and/or training or equivalent combination of education and experience.
  • Understanding of Quality Assurance processes and techniques would be beneficial.
  • Proficient in both Microsoft and Google software.

"We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, Veteran status or any other characteristic protected by law."

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